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Privacy Policy


Welcome to E-Store International Privacy Policy

1. Hi there, we are E-Store international, a department of RightHere Innovations
(NL Chamber of commerce number 24424885) located in the Netherlands
and welcome you to our privacy policy.

This policy sets out how we handle your personal information if you are an
E-Store user or visitor to our Sites. It applies to all Regulated websites by
Righthere Innovations, including E-Store international.

2. When we say ‘we’, ‘us’ or ‘E-Store’ it’s because that’s who we are
and we own and run the Sites.

3. If we say ‘policy’ we are talking about this privacy policy.
If we say ‘user terms’ we’re talking about

the rules for using each of the Sites. The rules vary by product and each
product makes them separately available and seeks consent to them
separately to this policy.

The type of personal information we collect

4. We collect certain personal information about visitors and users of our Sites.

5. The most common types of information we collect include things like:
user-names, member names, email addresses, IP addresses, other contact
details, survey responses, blogs, photos, payment information such as
payment agent details, transactional details, tax information, support queries,
forum comments, content you direct us to make available on our Sites
(such as item descriptions) and web analytics data.

How we collect personal information

6. We collect personal information directly when you provide it to us,
automatically as you navigate through the Sites,
or through other people when you use services
associated with the Sites.

7. We collect your personal information when you provide it to us when
you complete membership registration and buy or provide items or
services on our Sites, subscribe to a newsletter, email list, submit feedback,
enter a contest, fill out a survey, or send us a communication.

8. PayPal transaction results.

How we use personal information

9. We will use your personal information:

1. To fulfil a contract, or take steps linked to a contract:
in particular, in facilitating and processing transactions that take
place on the Sites, like where you purchase an item from our marketplace.

2. Where this is necessary for purposes which are in our,
or third parties, legitimate interests. These interests include:

3. operating the Sites;

4. providing you with services described on the Sites;

5. verifying your identity when you sign in to any of our Sites;

6. responding to support tickets, and helping facilitate the
resolution of any disputes;

7. updating you with operational news and information about our Sites
and services e.g. to notify you about changes to our Sites,
website disruptions or security updates;

8. carrying out technical analysis to determine how to improve the
Sites and services we provide;

9. monitoring activity on the Sites, e.g. to identify potential fraudulent
activity and to ensure compliance with the user terms that apply to the Sites;

10. managing our relationship with you, e.g. by responding to your comments
or queries submitted to us on the Sites or asking for your feedback or
whether you want to participate in a survey;

11. managing our legal and operational affairs (including,
managing risks relating to content and fraud matters);

12. training E-Store staff about how to best serve our user community;

13. improving our products and services.

14. providing general administrative and performance functions and
activities; and

15. processing your job application to E-Store.

Where you give us consent:

1. Providing you with marketing information about products and services
which we feel may interest you; and customizing our services and websites,
like advertising that appear on the Site – where this involves the use of cookies
or similar technologies – in order to provide a more personalized experience.

2. For purposes which are required by law.

3. For the purpose of responding to requests by government, a court of law,
or law enforcement authorities conducting an investigation.

When we disclose your personal information

1. We will disclose personal information to the following recipients:

2. Companies that are in the E-Store group which are located in the Netherlands;

3. Authors of any items or services made available to you, so they can
facilitate support and license validation, who may be located in any of
the countries our products are available in;

4. Subcontractors and service providers who assist us in connection
with the ways we use personal information (as set out above), in particular:
website hosting providers which are located in the Netherlands, and US;
technical and customer support services which are located in the Netherlands
and analytics services which are located in the US; security and fraud
prevention services which are located in Europe and the US; subscription
management services which are located in Europe and the US; payment
processing services which are located in Europe and the US; identification
verification services located in Europe and the US; Noting that our subcontractors
and services providers may also transfer and access such information from
other countries in which they have operations.

5. Our professional advisers (lawyers, accountants, financial advisers etc.)
which are located in Europe;

6. Regulators and government authorities in connection with our compliance
procedures and Obligations;

7. A purchaser or prospective purchaser of all or part of our assets or our
business, and their Professional advisers, in connection with the purchase;

8. A third party to respond to requests relating to a criminal investigation,
alleged, or suspected illegal activity;

9. A third party, in order to enforce or defend our rights, or to address
financial or reputational risks;

10. A rights holder in relation to an allegation of intellectual property
infringement or any other Infringement; and

11. Other recipients where we are authorized or required by law to do so.
Where we transfer and/or store your personal information

12. We are based in the Netherlands so your data will be processed in the
Netherlands. Some of the recipients we have described in section 10 above,
and to whom we disclose your personal information, are based outside
the Netherlands but still in Europe and the US. We do this based on
your consent to this policy. In order to protect your information, we take
care where possible to work with subcontractors and service providers
who we believe maintain an acceptable standard of data security compliance.

How we keep your personal information secure

13. We store personal information on secure servers that are managed by us,
and our service providers, and occasionally hard copy files that are kept in
a secure location in the Netherlands. Personal information that we store
or transmit is protected by security and access controls, including username
and password authentication, two-factor authentication, and data encryption
where appropriate.

How you can access your personal information

14. You can access some of the personal information that we collect about you
by logging in to your account. You also have the right to make a request to
accessother personal information we hold about you and to request
corrections of any errors in that data. You can also close the account you have
with us for any of our Sites at any time. To make an access or correction request,
contact our privacy champion using the contact details at the end of this policy.

Marketing Choices regarding your personal information

15. Where we have your consent to do so (e.g. if you have subscribed to one
of our e-mail lists or have indicated that you are interested in receiving
offers or information from us), we send you marketing communications by
email about products and services that we feel may be of interest to you.
You can ‘opt-out’ of such communications if you would prefer not to receive
them in the future by using the “unsubscribe” facility provided in the communication

16. You also have choices about cookies, as described below. By modifying your
browser preferences, you have the choice to accept all cookies, to be notified
when a cookie is set, or to reject all cookies. If you choose to reject cookies some
parts of our Sites may not work properly in your case.

Cookies (not the type you eat!) and web analytics

17. For more information about how we use cookies, web beacons and similar
technologies see general information on cookies, see

18. When you visit our Sites, there’s certain information that’s recorded which is generally
anonymous information and does not reveal your identity. If you’re logged into your
account some of this information could be associated with your account.

We’re talking about the following kinds of details:

1. Your IP address or proxy server IP address’;

2. The domain name you requested;

3. The name of your internet service provider is sometimes captured
depending on the configuration of your ISP connection;

4. The date and time of your visit to the website;

5. The length of your session;

6. The pages, which you have accessed;

7. The number of times you access our site within any month;

8. The file URL you look at and information relating to it;

9. The website which referred you to our Sites; and

10. The operating system, which your computer uses.

18. Occasionally, we will use third party advertising companies to serve ads
based on prior visits to our Sites. For example, if you visit our Sites, you may
later see an ad for our products and services when you visit a different Site.

Information about children

19. Our Sites are not suitable for children under the age of 16 years, so if you are
under 16 we ask that you do not use our Sites or give us your personal information
(if you are a young tech wiz, please direct your nearest responsible adult to use
the Sites for you!). If you are from 16 to 18 years, you can browse the Sites but you’ll
need the supervision of a parent or guardian to become a registered user. It is
the responsibility of parents or guardians to monitor their children’s use of our Sites.

The information you make public or give to others

20. If you make your personal information available to other people, we cannot control
or accept responsibility for the way they will use or manage that data. There are
many ways that you can find yourself providing information to other people, like when
you post a public message on a forum thread, share information via social media, or make
contact with another user (such as a third party Author) whether via our Sites or directly
via email. Before making your information publicly available or giving your information to
anyonelse, think carefully. If giving information to another user via our Sites, ask them
how they will handle your information. If you’re sharing information via another
website, check the privacy policy for that site to understand its information
managementpractices as this privacy policy will not apply.

How long we keep your personal information

21. We retain your personal information for as long as is necessary to provide the
services to you and others, and to comply with our legal obligations. If you
no longer want us to use your personal information or to provide you with
our services, you can request that we erase your personal information and
close your account. Please note that if you request the erasure of your personal
information we will retain information from deleted accounts as necessary for
our legitimate business interests, to comply with the law, prevent fraud, collect fees,
resolve disputes, troubleshoot problems, assist with investigations, enforce
the terms of service and take other actions permitted by law. The information we
retain will be handled in accordance with this Privacy Policy.

When we need to update this policy

22. We will need to change this policy from time to time in order to make sure
it stays up to date with the latest legal requirements and any changes to our
privacy management practices. It is your own obligation to provide us with
a legal and valid email address to notify you. If you change or delete your
email address and you do not change it with your account we cannot notify you!

23. When we do change the policy, we will make sure to notify you about such
changes, where required. A copy of the latest version of this policy will always be
available on this page.

How you can contact us

24. If you have any questions about our privacy practices or the way in which
we have been managing your personal information, please contact our privacy
department in writing at Mercatordreef 7, 2661RE, Bergschenhoek,
Netherlands or email to info (at)

25. We’re really glad you made it to the end of the privacy policy, because knowing
this stuff is the best way to understand how your personal information is used and
how to best manage it!

If you’re a user or visitor in the European Economic Area these rights also apply to you:

1. For the purposes of applicable EU data protection law (including the General Data
Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your
personal information.

How you can access your personal information

2. You are also entitled to ask us to port your personal information
(i.e. to transfer in a structured, commonly used and machine-readable format, to you),
to erase it, or restrict its processing. You also have rights to object to some processing
that is based on our legitimate interests, such as profiling that we perform for the
purposes of direct marketing, and, where we have asked for your consent to process
your data, to withdraw this consent as more fully described below.

3. These rights are limited in some situations – for example, we can demonstrate that
we have a legal requirement to process your personal information. In some instances,
this means that we may retain some data even if you withdraw your consent.

4. Where we require your personal information to comply with legal or contractual
obligations, then provision of such data is mandatory: if such data is not provided,
then we will not be able to manage our contractual relationship with you, or to
meet obligations placed on us. In all other cases, provision of requested
personal information is optional.

5. If you have unresolved concerns you also have the right to complain to
data protection authorities. The relevant data protection authority will be
the data protection authority of the country: (i) of your habitual residence;
(ii) of your place of work; or (iii) in which you consider the alleged infringement
has occurred. Both personal information and personal data have the same
meaning in the context of this Privacy Policy.

E-Store International / RightHere Innovations Privacy Policy,
effective date 25 May 2018




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